Omnichannel core
Conversations and customer identities remain connected across channels.
← All solutions One operation.
Conversational operations
One operation.
Every conversation.
Maturity
In production
Hopus brings AI agents, human teams and customer channels into one operating surface. Voice, WhatsApp and web chat share operational context instead of becoming isolated inboxes.
The operating problem
Customer operations fragment when every channel has its own automation, identity and handoff rules.
Agent workflows
Agents use tools, create tickets and escalate under explicit operating rules.
Realtime voice
Supported voice endpoints connect to the same operational context.
Human control
Teams, dashboards, lifecycle states and handoff remain visible to operators.
Operational flow
01
CHANNELS
02
IDENTITY
03
AGENT + TOOLS
04
HUMAN TEAM
Hopus can move from external model providers toward NeuroForge execution without rebuilding the product surface.
hopus.ai ↗